SRAM has stopped selling and shipping a large part of the new RockShox ZEB range. In a service information bulletin, the company says certain MY27 ZEB forks can suddenly lose air pressure after a hard impact, and it asks riders with an affected fork to park the bike until a fix is ready.
The ZEB is the default long-travel single-crown fork on a huge number of full-power eMTBs, so this RockShox ZEB recall is one every eMTB owner who bought a 2027 bike should check today.
Which RockShox ZEB forks are affected
The bulletin covers the current generation launched in April 2026 with the Linear XL air spring: the ZEB Ultimate, ZEB Ultimate Flight Attendant, ZEB Select+ and ZEB Select. The base ZEB, which still uses the previous chassis, isn't listed.
What decides it is the serial number, printed on the back of the fork crown. Forks whose serial starts between 07T6 and 42T6 are in scope. Replacement crown/steerer/upper tube assemblies (CSUs) and sealhead assemblies built between week 7 and week 42 of 2026 are also covered.
RockShox ZEB MY27 recall at a glance
- Models
- ZEB Ultimate, ZEB Ultimate Flight Attendant, ZEB Select+, ZEB Select
- Serial numbers
- 07T6XXXXXXXX to 42T6XXXXXXXX
- Where to find it
- Back of the fork crown
- Spare parts
- CSUs and sealhead assemblies made in weeks 7 to 42 of 2026
- Fault
- Upper tube dimensions out of spec; possible sudden loss of air pressure
- Status
- Stop sale and stop shipment; SRAM advises not to ride affected forks
- Fix
- Not announced yet
Source: SRAM service information bulletin. Not yet listed on SRAM's public recall page at the time of writing.
What goes wrong
SRAM traces the problem to upper tubes (stanchions) that are outside the specified dimensions. When the fork rebounds hard after a big hit, a retaining ring in the air spring assembly can come loose. The air then escapes and the fork drops through its travel with no support, which is the last thing you want halfway down a steep section on a 25 kg bike.
What to do now
- Read the serial number on the back of the crown.
- If it starts with 07T6 to 42T6, stop riding the bike.
- Contact the shop or brand you bought the bike from and keep the receipt to hand.
SRAM hasn't said how many forks are involved or what the repair will look like, and the recall isn't on its public recall page yet. A further notice is promised. If the first two digits are the production week, as the range suggests, most new ZEBs built this year fall inside it.
If you're stuck waiting, our eMTB suspension setup guide is worth a read for when the fork comes back, and our air vs coil forks explainer covers the alternatives.
Our take
The new ZEB was one of the best-received forks of the year, and that's exactly why this stings: it's specced on a long list of 2027 eMTBs. SRAM has done the right thing by stopping sales before a fix exists, but owners now face an open-ended wait in the middle of the season. We'll update this story when SRAM publishes the repair procedure.
32 years of riding experience, from a school bike to today's high-tech e-MTBs. My goal is to build the most complete and accessible e-MTB catalog to make choosing easier, and to bring our readers the latest news.
